Terms of service
Privacy
- Process and fulfil your orders
- Arrange delivery and provide customer support
- Communicate with you about your orders and enquiries
- Send marketing communications where you have chosen to receive them
- Maintain and improve our website and services
We do not sell or otherwise disclose your personal information to third parties for their own marketing purposes. We may share information with trusted service providers where necessary to fulfil your order or provide our services, such as courier and freight companies, payment providers and other service providers.
You can unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails from Hot Water Heat Pumps Ltd or HWHP Parts Shop, a division of Hot Water Heat Pumps Ltd.
We handle personal information in accordance with applicable New Zealand privacy laws. For more information about how we collect, use and protect your personal information, please refer to our Privacy Policy.
Payment Security
We use secure third-party payment providers to process online payments. Hot Water Heat Pumps Ltd does not collect or store your full credit or debit card details when you make a purchase through our online store.
Payment information is transmitted securely using industry-standard encryption and is handled by the relevant payment provider in accordance with its security and privacy practices.
Changes to These Terms
We may update these Terms of Service from time to time to reflect to our website, services or legal requirements. Any updated terms will be published on this page and will apply from the date they are posted.